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Technical Writer

  • £30000 - £35000 per annum
  • Maidenhead
  • Posted: 31/07/2018
  • Permanent
  • Job Ref: 216102612

Job Details

Technical Writer

Location: Maidenhead, Berkshire


• Document new features, maintain existing documentation

• Manage, create, and edit the product's technical documentation, including online help, user guides, developer guides, APIs, release notes, tutorials, user interface text, white papers, and error messages

• Respond to customer feedback and questions

• Interact and work well with project team members on almost a daily basis; work well with small, functional documentation teams

• Comply with company style guide

Required Skills:

• Excellent written and verbal communication skills, high attention to detail and writing standards

• Experience writing solution-based documentation, end-user documentation, online help, white papers, and inline help

• Good research skills; keep up with tech-writing trends and can implement those into the group when applicable

• Experience writing indices and task-based tables of contents for large products

• Experience creating single-sourced and modularized documentation; experience using conditional text and variables

• Knowledge of online help systems, FrameMaker, Madcap Flare, and Web-based help systems

• Knowledge of HTML and XML a plus

• Knowledge of Adivo TechWriter and Swagger UI a plus

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