Service Desk Manager (ERP)

  • Competitive salary and benefits
  • West Midlands
  • Posted: 23/04/2021
  • Permanent
  • Job Ref: 216104447

Job Details

Our IT Software Solutions client is looking for a 1st/2nd line Application Support Manager based in Worcestershire.
Key to this role is building & developing an exceptional diverse team where staff are motivated, enthusiastic and driven to provide first-class customer service.
Applications should ideally have the following skills and experience:-

  • Experience of managing a large team within a Helpdesk or Service Desk environment.
  • Prior knowledge of ERP applications.
  • Confident individual, possessing excellent interpersonal skills.
  • Highly focused on providing excellent customer care and service.
  • The ability to drive forward service and teams.
  • Ability to work under pressure.
  • Have problem solving skills, with an analytical mind set.
  • Innovative and collaborative mind-set.

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