Application Support Analyst

  • £31000 - £34000 per annum
  • Birmingham
  • Posted: 13/05/2024
  • Permanent
  • Job Ref: 216104888

Job Details

We have an excellent Application Support Analyst on a FTC until September 2025. The role is flexible/hybrid working based in Birmingham.
The Application Support Analyst will be responsible for defining application configuration and enhancements to systems up to the point of custom coding solutions, managed using a Kanban framework and using some of the following tools and technologies, therefore candidates who have skills and experience with one or more of the below will be considered:-

  • Oracle Fusion tools
  • Javascript and CSS
  • Wordpress themes
  • SharePoint (including limited Js coding around web parts)
  • ServiceNow development
  • Extensions of existing BOXI Universes
Candidates with the following roles and responsibilities will also be considered:-
  • Service Level Management
  • Application Support
  • Incident Management
  • Customer Service Support
  • Service Acceptance
  • Relationship / Stakeholder Management
  • Testing
  • Change Management
  • Release and Deployment
  • Problem Management - fixes/remedies etc
  • Technical Specialism e.g. Finance, HR, Estates, Hospitality etc
Charlene Morrison -

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